A: SmarterMail Email Setup Tutorial
Step 1 - Logging on to the "mailadmin" Account
First, open your browser window, and login to your Control Panel (you can also hold the Shift key and click the Login link on this page). After you log in, click on Email Management.
When the login screen appears, enter the following:
Full email address: mailadmin@your_domain_name.com
(replace "your_domain_name.com" with your own domain name).
Password: This is generally the corresponding FTP Password that was initially given in the "welcome" email that we sent to you. It is CaSe SeNsItIvE, so be sure you type it correctly. You may just want to copy/paste right from that welcome email.
When you've entered the two fields, click the "Login" button.
NOTE: Session Cookies MUST be enabled. Otherwise you will recieve a login failure.
From this screen (as well as all the other screens), you can select which administrative task you would like to perform. You'll notice on the top of the screen, there is a menu item named "Settings".
Step 2a - Adding a NEW User/POP3 Account
When you are ready to add a new POP3 account (called a "User"), click on the Settings item and select the "Email Accounts" option. Now you can click on Add User or Add Alias, depending on what you want to setup.
Step 2b - Adding a NEW User/POP3 Account
Step 2c - Adding a NEW User/POP3 Account
Username: In this field, enter the the first part of the new email address (do NOT put @your_domain_name.com)
NOTE: The Username must be at least 3 and no more than 30 characters.
The characters allowed are as follows: alphanumeric, "-", "_", and "."
First Name: Enter the FIRST name of the individual for whom this new account is intended.
Last Name: Enter the LAST name of the individual for whom this new account is intended.
New Password: Enter a password for this account
NOTE: The PASSWORD must be at least 3 and no more than 30 characters, and NO spaces.
Confirm Password: Re-enter the same password.
Lock Password: This option 'locks' the password for end users. If this option is checked the user will not be able to change their password.
Disable User: This will completely disable this user. The user will not be able to log in, send or recieve email for this account.
Domain Administrator: If this option is checked, the user will have domain administrator provides.
Header Display on reply: The header is the information about a reply, appended to the top of an email. Select an option in the drop down list:
Full: Display all details about a message (e.g. SMTPSVC, thread-index, Content-Class, etc.)
Basic: A limited list about the information about a message (e.g. To, From, Subject and Date).
Sort Messages by: When viewing web mail, sort the list of messages in the current directory from top to bottom according to one of the following: To, From, Subject, Size or Date.
Sort Folders by: When viewing all folders (including the default entry page), sort the folders from top to bottom according to one of the following: Name, Unread Messages, Total Messages, or Size.
Messages List Refresh Rate: Selecting this option will cause a refresh of the message list at the specified interval.
When Messages are Deleted: This pull down menu will allow you to select what action is taken when a mail is deleted.
Messages Per Page: Select how many messages to be displayed per page.
Reply message indicator: This allows you to select the symbol that will appear before each line of the message you are replying to.
Embed Replies: When viewing web mail, check this box to include all previous replies when replying.
Save Copy as Sent: When viewing web mail, check this box to save sent messages in the sent folder for later retrieval.
Reply-to Address: Enter an alternate reply address you wish to use. This will be the default reply to address for mail sent from this account.
Forwarding Address: Enter an address to forward every inbound email message to. For example, if your mobile phone has an emailaccount and you will be away from your computer for a few days, enter the mobile phones email address here to receive the messages sent to the original address. You can only forward to a single email address. If you need to send to multiple addresses, you must use an alias.
Delete Messages on Forward: Check this box to delete the message from the inbox of the original email account after forwarding it to the new email address.
Mailbox Size: This is a setting to specify the maximum mailbox size in MegaBytes for the user you are creating.
Signature: Add text to this area that will display at the bottom of each composed email message.
Now, click the "save" button to complete adding the new User account.
Step 2c Continued
Once you've added the new User/POP3, you are taken back to the User Administration screen and you will see the your new entry in the list of USERS.
The remaining options on the screen should be self-
explanatory. You can also click on the "Help" link at the top right corner of the screen, if needed.
Step 3 - Adding a NEW Email Alias (also called "Forwarding")
To add a new Email Alias item, click on the Settings item and select the "Email Accounts" option and then click Add Alias. You will now be taken to the next screen automatically.
Step 3a - Adding a New Alias Item
In the sample, we are wanting any email that is sent to "jane-sample@your_domainname.com"
to be automatically forwarded to "jane-sample@yahoo.com".
Alias Name: Enter the "front part" of your desired email address, NOT the @your_domainname.com portion.
In our example, we would enter "jane-sample".
Emails: In this field, type the email address that should receive the forwarded email.
In our example, we would enter "jane-sample@yahoo.com".
When you have entered these 2 fields, press the "save" button.
Step 4a - How to Create a Catch-All Account
What is a "catch-all" account? A "catch-all" account takes any emails that are sent to an
address @your_domain_name.com that does not already have an Alias/Forwarding or User/POP3 setup, and sends those
emails to a specified email address.
To create a "catch-all" account, you need to go to have an Alias setup. Then click on the "Set Catch-all" link and choose the Alias that is to be the catch-all. This will NOT work if you attempt to create the catch-all as a "User/POP3" account.
We recommend that you create a new Alias called "nobody". In the "Alias name" field, type "nobody". Then, enter the email address where you want all unspecified emails to be sent. Now press the "save" button. Note that you can select any alias to be the catch-all account. It does not have to be called "nobody".
